Having Kathleen in my corner was the ingredient I needed for one of the best experiences of my life. She always answered her phone, she was always there when she said she would be and she listens, intently. Everything is on your time, and everything is about you. Her only focus is you and how you are doing. Her character is incredibly heartwarming and endlessly kind. Thank you Kathleen for everything (and for all the laughs). We love you very much.